Refund and Returns Policy for Appalachian Green Hemp Worx Products:

At Appalachian Green, your satisfaction is our priority, and we are committed to delivering the highest quality seeds along with exceptional customer service. We recognize that there may be instances when you need to request a refund or return. Don't worry—we've got you covered. Please read our Seed Refund and Returns Policy thoroughly to understand your rights and obligations:

1. Refund Policy:

- We provide a 100% satisfaction guarantee on all seeds sold directly by us. If you are not fully satisfied with your purchase, you may request a refund within 30 days of receipt.

- Eligibility for a refund requires that the seeds remain unused, unopened, and in their original packaging.

- To begin a refund request, contact our customer support team with your order details and the reason for the refund.

- After we receive and inspect the returned seeds, we will process your refund within 14 days.

- Refunds will be credited through the original payment method used for the purchase.

2. Returns Policy:

- Should you receive damaged or incorrect seeds, you may request a return within 7 days of receipt.

- Eligibility for a return requires that the seeds remain unused, unopened, and in their original packaging.

- To begin a return request, contact our customer support team at support@AppalachianGreen.org with your order details and a description of the issue.

- Upon reviewing your request, we will provide instructions for returning the seeds.

- After receiving the returned seeds, we will provide instructions for returning the seeds.

- After receiving the returned seeds, we will send you replacement seeds or issue a full refund, as per your preference.

3. Shipping Costs:

- In the event of a refund, the cost of shipping the original order will be deducted from your refund amount, unless the return is due to an error on our end.

 4. Contact Information:

For inquiries or assistance with refunds and returns, please reach out to us at support@AppalachianGreen.org.

Please be aware that our Refund and Returns Policy may be amended without prior notice. You are encouraged to review this policy regularly to remain informed of any changes.

We are grateful for your choice to do business with Appalachian Green and value your patronage.

Last updated: 05/20/2024